Shipping policy
Toyzoona Limited Shipping Policy
Last updated: [Insert Date]
Shipping within Nairobi
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Toyzoona Limited offers same-day delivery within Nairobi for orders placed and confirmed before 5:00 PM, provided the product is in stock.
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Orders placed after 5:00 PM or involving out-of-stock items will typically ship within 1-2 business days.
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Shipping within Nairobi is charged at a flat rate of Kshs. 400.
Shipping Outside Nairobi
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For deliveries outside Nairobi, shipping costs and delivery timelines will vary based on location and selected courier services.
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Toyzoona Limited regularly reviews shipping rates to ensure the most competitive and fair pricing for our customers.
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Contact us for precise rates and delivery estimates specific to your location outside Nairobi.
International Shipping
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Toyzoona Limited offers international shipping to select countries.
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International shipping costs, delivery timelines, and applicable customs duties or taxes depend on the destination country.
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Customers are responsible for any additional fees imposed by local customs authorities.
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Please contact us directly for detailed information regarding international shipping options and associated costs.
General Shipping Information
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All orders are processed and dispatched from Toyzoona Limited's warehouse in Nairobi, Kenya.
Returns and Refunds
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Returns are only accepted in line with our Return and Refund Policy, available on our website.
Disclaimer
Toyzoona Limited is not liable for delays caused by courier services, customs processing, or factors beyond our control, such as natural disasters, strikes, or other unforeseen circumstances.
Questions?
For any inquiries or additional information about our shipping policies, please contact Toyzoona Limited directly:
Email: info@toyzoona.net
Address: Toyzoona Limited, 00623, Nairobi, Kenya
Phone: +254799666222
