We sincerely apologize for the inconvenience and frustration caused by the lack of communication from Toyzoona. Your feedback is invaluable to us, and we deeply regret falling short of your expectations in this regard.
We acknowledge the technical issue that hindered our usual follow-up process and caused a disruption in our communication channels. Rest assured, we have addressed this matter internally to prevent any recurrence in the future.
Please know that your satisfaction is of utmost importance to us, and we are committed to ensuring a smoother and more transparent experience for all our customers moving forward.
We do believe the matter was sorted and the item was delivered.